"I would highly, highly recommend Shepy's to anyone needing body work done on their vehicle. Hands down, this was the best experience I've ever had with an auto body shop.
My 2021 GMC Sierra was hit pretty hard by the hailstorm in Madison this past month. After it happened, I contacted several body shops, but Shepy's stood out immediately because of their outstanding customer service and willingness to work around my busy schedule.
I was especially impressed with Mirandah. From my very first phone call, she made the entire process easy and stress-free. She assured me that I would only be responsible for paying my deductible and that she would handle everything else with my insurance company. Since State Farm didn't have Shepy's listed as one of their quick-pay approved shops, I was initially concerned, but choosing Shepy's actually made the process faster and much less stressful than I expected.
The quality of their work was exceptional. After inspecting my truck, they determined that the hood and front end were beyond repair and replaced them at their own expense. That level of customer care was incredibly generous and speaks volumes about the kind of business they are.
When I picked up my truck, I honestly couldn't believe it. It literally looks brand new.
If you're looking for an auto body shop that provides outstanding customer service, top-quality workmanship, and truly cares about its customers, I can't recommend Shepy's enough. Thank you to Mirandah and the entire team at Shepy's for turning such a frustrating situation into a great experience. What started as a huge disappointment after the hailstorm ended with my truck looking better than ever."